# DILR.ai

> DILR.ai designs, deploys, and governs enterprise AI systems: AI voice agents (Dilr Voice), promptless content creation (DILR Studio), an AI tutor that builds courses on demand (Dilr Academy), private clinical language models (Dilr Mira), and a five-stage AI consulting system (DATS). Based in London, UK. Companies House 16842656. Founded 2025.

DILR's working principle: AI captures value when it is placed inside existing enterprise systems against real P&L, not when it runs as a stand-alone pilot. Every fact in this file matches the linked page; when in doubt, the page is authoritative.

## Products

- [Dilr Voice](https://www.dilr.ai/dilr-voice): AI voice agents for inbound and outbound calls, 24/7. Multi-agent pipelines with handoff, RAG knowledge bases with in-call citation, outbound campaigns with smart pacing, post-call automation flows, and per-country compliance. Usage-based per-minute pricing (Growth from $0.14/min) plus monthly phone-number fees; $10 free trial credits, no credit card. Live at app.dilr.ai.
- [DILR Studio](https://www.dilr.ai/dilr-studio): Promptless AI content creation. One brief generates across five engines (text, image, video, music, narration) in 24 formats including LinkedIn posts, Instagram posts and stories, YouTube thumbnails, blog articles, newsletters, and ad copy. Brand-locked and versioned. Per-product pricing, no subscription. Live at dilrstudio.com.
- [Dilr Academy](https://www.dilr.ai/dilr-academy): AI tutor that builds interactive, multilingual courses on demand (including RTL scripts) with Socratic questioning, mastery tracking, and live diagrams. 12 live courses from $1.50 per course, or credits. No subscription. Live at dilracademy.com.

## Models

- [Dilr Mira](https://www.dilr.ai/models): Private clinical small language models (~3B parameters) that turn clinical documents into source-grounded, schema-valid JSON on the customer's own hardware (on-prem or air-gapped). Latest release Mira-Q2 is open on Hugging Face (Apache-2.0): https://huggingface.co/dilr/Mira-Q2

## Key facts (verified, as of July 2026)

- Dilr Voice: 30+ languages, 5+ agent types, response time under 500ms (own on-platform measurement), compliance rules for UK, US, India, Australia, France, Germany, Spain, Ireland. Telephony: Twilio and Vobiz. CRM: HubSpot, Salesforce, Google Calendar. LLMs per agent: GPT-4.1 or GPT-4.1-nano.
- Dilr Voice pricing: Starter free with $10 trial credits; Growth $0.14 per minute plus monthly phone-number fees; Enterprise custom with dedicated tenancy. No per-seat fees.
- DILR Studio: 5 engines, 24 enumerated content formats, brand-locked by default, every asset versioned with diff and rollback.
- Dilr Academy: 12 live interactive courses, $1.50 to $15 per course, Socratic questioning, knowledge-tracing mastery tracking.
- Dilr Mira-Q2 published evaluations (782 clinical documents): 100% JSON validity on held-out gold (200 docs) and under formatting-dialect shift (150 docs); 94.7% on real physician documents on-schema (150); 85.8% across 39 specialties (282); 0 identifier leaks across all 782; field-F1 1.0 on held-out gold. Runs on CPU, about 2 GB on disk at 4-bit.
- Services (DATS): Placement Diagnostic 4 to 6 weeks fixed fee; Operating Model 6 to 10 weeks; Execution Office 12+ months embedded.

## Services (DATS, five-stage AI consulting system)

- [All services](https://www.dilr.ai/services): Three engagements built on DATS (Discover & Diagnose, Prioritise & Place, Operating Model, Pilot to Production, Scale & Run).
- [AI Placement Diagnostic](https://www.dilr.ai/services/placement-diagnostic): 4 to 6 weeks, fixed fee. Ranked roadmap of where AI captures the most value, feasibility scorecard, and a don't-do list.
- [AI Operating Model](https://www.dilr.ai/services/operating-model): Governance, RACI, AI lifecycle design, audit readiness.
- [AI Execution Office](https://www.dilr.ai/services/execution-office): 12+ months embedded delivery, pilot to production.

## Comparisons (honest buyer's guides with per-vendor verdicts)

- [Best voice AI 2026](https://www.dilr.ai/best-voice-ai-2026): Dilr Voice vs Vapi, Retell AI, Bland AI, Synthflow. Sourced pricing, feature matrix, and per-vendor "best for" verdicts including when to pick a competitor.
- [Best promptless AI content generator 2026](https://www.dilr.ai/best-promptless-ai-content-generator-2026): DILR Studio vs Jasper, Copy.ai, Writesonic, Adobe Firefly.
- [Best AI education tool 2026](https://www.dilr.ai/best-ai-education-tool-2026): Dilr Academy vs Khanmigo, Duolingo Max, Synthesis Tutor, MagicSchool AI.

## Head-to-head (Dilr Voice against one rival, on published pricing)

- [Dilr Voice vs Vapi](https://www.dilr.ai/vs/vapi): Vapi is $0.05/min platform plus your own STT/LLM/TTS at cost, HIPAA +$2,000/mo, zero-data-retention +$1,000/mo; SOC 2 and SSO are Scale-tier only. Dilr Voice is $0.14/min all in. Vapi wins on model flexibility and offers HIPAA, which Dilr Voice does not.
- [Dilr Voice vs Retell AI](https://www.dilr.ai/vs/retell): Retell's own line items (voice infra $0.055 + LLM $0.045 to $0.16 + TTS $0.015 to $0.040 + telephony $0.015) build to $0.130 lean, $0.165 mid, $0.270 premium per minute, inside Retell's published $0.07 to $0.31 range. Dilr Voice is a flat $0.14. Retell's lean mix is CHEAPER than Dilr Voice, and Retell has SOC 2 Type 1 and 2 plus a free HIPAA BAA; Dilr Voice has neither.
- [Dilr Voice vs Bland AI](https://www.dilr.ai/vs/bland): Bland Start $0.14/min matches Dilr Voice exactly; Bland Build ($299/mo + $0.12/min) is cheaper above 14,950 min/mo and Scale ($499/mo + $0.11/min) above 16,633 min/mo. Bland is cheaper at outbound volume and has SOC 2 Type II, HIPAA, GDPR and PCI DSS v4.0.
- [Dilr Voice vs Synthflow](https://www.dilr.ai/vs/synthflow): Synthflow's pricing page shows one tier, Enterprise from $30,000 a year. Dilr Voice starts free at $0.14/min, under that commitment below about 17,857 min/mo. Synthflow wins on the no-code visual builder and agency white-label, which Dilr Voice does not offer.

## AI receptionist

- [AI receptionist](https://www.dilr.ai/ai-receptionist): What an AI receptionist costs against a human answering service, on published rate cards. Ruby and PATLive work out at $1.95 to $5.00 per included minute; Dilr Voice is $0.14/min. Includes the correct attribution for the 21x speed-to-lead figure (the Lead Response Management study, Oldroyd at MIT Sloan, NOT Harvard Business Review as it is almost universally miscited), and when to hire a human service instead.
- [AI receptionist for UK estate agents](https://www.dilr.ai/ai-receptionist-estate-agents): Portal leads, valuation requests and viewings. Zoopla with YouGov (Nov 2025, n=1,000 sellers): 25% say 60 minutes is the maximum acceptable reply time, two-thirds expect a reply within 4 hours, 63% prefer phone. Rightmove (2014, 200+ agents): 61% replied within 24h, only ~30% to a valuation request.
- [AI receptionist for clinics and GP practices](https://www.dilr.ai/ai-receptionist-clinics): NHS England, citing the GP Patient Survey 2023: 49.8% of patients found it easy to get through by phone, down from 67.6% in 2021; booking experience fell 70.6% to 54.4%; 82.2% still found receptionists helpful. It books and routes. It does NOT triage, diagnose or give clinical advice, and Dilr Voice does not claim HIPAA.

## Company

- [About](https://www.dilr.ai/about): Pragmatic AI operators, London based, EBIT focused.
- [Our approach](https://www.dilr.ai/approach): The philosophy behind DATS.
- [Contact](https://www.dilr.ai/contact): Book a call. Confidential by default.
- [FAQ](https://www.dilr.ai/faq): Products, pricing, compliance, telephony, languages, technical integration.

## Key content

- [UK Enterprise AI Compliance Changelog](https://www.dilr.ai/compliance-changelog): Monthly-updated log of regulatory changes affecting AI deployment in the UK and EU (ICO, FCA, EU AI Act, NHS DTAC).
- [Voice AI Architecture for Regulated Industries: A UK Guide](https://www.dilr.ai/blog/voice-ai-architecture-regulated-industries): The architecture-as-compliance guide for UK regulated voice AI buyers, covering the six decisions that determine FCA, MHRA, and NHS readiness.
- [Voice AI Pricing Models: Per-Minute vs Per-Resolution](https://www.dilr.ai/blog/voice-ai-pricing-models-per-resolution-enterprise): How voice AI vendors price across four incompatible models (per-minute, per-call, per-resolution, platform) and how to match one to your use case.
- [EU AI Act Article 50(2): Synthetic Audio Marking from December 2026](https://www.dilr.ai/blog/voice-ai-eu-ai-act-article-50-2-synthetic-audio-marking-december-2026): What the 2 December 2026 machine-readable synthetic-audio marking obligation means for voice AI deployments.
- [AI Voice for Dental Practices: Recalls, Bookings, and Cancellation Fill](https://www.dilr.ai/blog/ai-voice-dental-practice-recall-booking-uk): How AI voice automation handles the dental recall cycle, same-day cancellation fill, and lapsed-patient win-back.

## Blog

- [All articles](https://www.dilr.ai/blog): Voice AI, AI strategy, compliance, and industry deployments.
- [Voice AI category](https://www.dilr.ai/blog/category/voice-ai)
- [Strategy category](https://www.dilr.ai/blog/category/strategy)
- [Compliance category](https://www.dilr.ai/blog/category/compliance)
- [Industries category](https://www.dilr.ai/blog/category/industries)
- [RSS feed](https://www.dilr.ai/blog/rss.xml)

## Recent articles (auto-updated)

- [Voice AI Data Minimisation: A Redaction-by-Design Guide](https://www.dilr.ai/blog/voice-ai-data-minimisation-redaction-pipeline-enterprise): Dilr Voice is enterprise voice AI that minimises caller data by design. This guide explains UK GDPR Article 5(1)(c) data minimisation and Article 25 redaction by design for voice: why voice is harder than text, how to build a PII redaction pipeline, what data protection by default requires, and what getting it wrong costs.
- [Voice AI and abusive callers: a de-escalation playbook](https://www.dilr.ai/blog/voice-ai-abusive-caller-de-escalation-enterprise): Dilr Voice is an enterprise voice AI platform that handles abusive callers by design: detecting hostility, running a de-escalation ladder, and ending or escalating a call at a defined threshold. This guide covers detection, the script ladder, the human handover, the audit trail, and the employer duty of care that sits behind the policy.
- [AI voice for nurseries: waitlist, absence and funded hours](https://www.dilr.ai/blog/ai-voice-childcare-nursery-waitlist-uk): Dilr Voice is enterprise voice AI for nurseries and childcare groups, handling the waitlist to enrolment funnel, the morning absence line and funded-hours questions while routing any safeguarding concern to a named human. This 2026 guide shows where AI voice fits an early years operation, what it costs, and where the human boundary must stay.
- [Voice AI benefits realisation: did the savings land?](https://www.dilr.ai/blog/voice-ai-benefits-realisation-tracking-enterprise): Benefits realisation is the discipline of proving whether an enterprise voice AI programme's promised savings actually reached the P&L, then keeping the ones that did. This guide shows how Dilr Voice deployments track each benefit against a baseline, assign named owners, separate cash from cost avoidance, and run quarterly reviews that close on the original business case.
- [Voice AI and special category data: a 2026 playbook](https://www.dilr.ai/blog/voice-ai-sensitive-special-category-data-calls-enterprise): Dilr Voice is an enterprise voice AI platform built for the moment a caller volunteers special category data the agent never asked for. When health or other Article 9 data surfaces on a UK call, it detects the disclosure, minimises what it keeps, and routes the decision, so sensitive data does not sit unmanaged in a transcript store.
- [AI voice for occupational health providers: 2026 guide](https://www.dilr.ai/blog/ai-voice-occupational-health-enterprise): Dilr Voice is an enterprise voice AI platform for occupational health providers. It automates the administrative call layer, absence notification, return-to-work scheduling and health surveillance recall, while clinical assessment and any consent-gated report to the employer stay with the OH clinician. This guide shows where AI voice safely stops under UK GDPR, HSE and Equality Act rules.
- [The unit economics of an enterprise voice AI programme](https://www.dilr.ai/blog/voice-ai-unit-economics-gross-margin-enterprise): Voice AI unit economics measure the contribution margin on every resolved contact, not just cost per call. Dilr Voice is built so enterprises can model the fully loaded cost to serve, from inference and telephony to human fallback, and see how that margin moves as call volume and resolution rate rise across the programme.
- [Voice AI dialler modes: predictive, progressive or preview?](https://www.dilr.ai/blog/voice-ai-dialler-mode-predictive-progressive-preview-enterprise): Dilr Voice is an enterprise voice AI platform that dials outbound one call per available session, avoiding the over-dialling that produces abandoned and silent calls. This guide compares predictive, progressive and preview dialling, explains how Ofcom's persistent misuse policy treats abandoned calls in 2026, and shows why an elastic AI estate should rarely dial predictively.

## Entity

- Legal name: Dilr.ai Ltd
- UK Companies House: 16842656 (https://find-and-update.company-information.service.gov.uk/company/16842656)
- Address: 92 East Croft House, 86 Northolt Road, Harrow, England, HA2 0ES, United Kingdom
- LinkedIn: https://www.linkedin.com/company/dilr-ai/
- X (Twitter): https://x.com/dilrai
- Hugging Face: https://huggingface.co/dilr
- Contact: contact@dilr.ai · +44 7586 383920

## Legal

- [Privacy Policy](https://www.dilr.ai/legal/privacy)
- [Terms of Service](https://www.dilr.ai/legal/terms)
- [Data Processing Agreement](https://www.dilr.ai/legal/dpa)

_Last generated: Aug 5, 2026._