AI consultingBased in London. For businesses of every size.

We build AI that delivers measurable results

Dilr.ai runs AI consulting from London, for a two-person office or a regulated bank. We find where AI actually pays, then build and operate it, including AI voice agents that answer your calls. We agree the measure first, and you pay once it moves.

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The Cognibl sprint board, where people and AI agents share the same tasks and statuses.
The Dilr Voice dashboard: wallet balance, call statistics, campaign progress and a seven-day call activity chart.
A Dilr Voice call transcript between a caller and the AI receptionist.
  • London, UKCompanies House 16842656
  • Regulated sectorsHealthcare and financial services
  • On-prem and air-gappedDeployments supported
  • Two live productsDilr Voice and Cognibl, not prototypes
  • Open weightsMira-Q2 adapter on Hugging Face, Apache-2.0
  • Per-country call complianceBuilt into Dilr Voice

What does DILR.ai do?

DILR.ai builds and runs AI for businesses.

We offer AI consulting and two AI products. Dilr Voice answers phone calls. Cognibl manages work done by people and AI agents.

Why do most AI projects fail to deliver value?

Most companies use AI but only 5% get real value from it

88% of organisations use AI. Only 39% see any effect on profit. The usual reason is that nobody agreed what success should look like.

  1. 88%use AI in at least one function
  2. 39%see any EBIT impact from it
  3. 5%reach AI value at scale, of 1,250+ companies studied
Adoption and EBIT: McKinsey, The state of AI in 2025. Value at scale across 1,250+ companies: BCG, The Widening AI Value Gap (Sep 2025). Third-party research describing the market, not DILR client results.
Find where your AI value is leakingHow we place AI against a number

What AI engineering work does DILR do?

We build six kinds of AI systems

Pick one to see where it fits in a working AI system and which DILR product already uses it.

  1. RequestCall, form, ticket
  2. AgentsPlan and hand off
  3. KnowledgeRetrieve context
  4. ToolsAct in your systems
  5. GuardrailsRules, evals, approval
  6. OutcomeLogged and measured

Autonomous agents

Multi-agent pipelines that plan, hand off between specialists and act on the result.

Runs in Dilr Voice

How does outcome-based AI consulting pricing work?

You pay our value fee only after results improve

Most consultants charge for their time. We agree in writing what to measure before we build, and we send the value invoice only after that number has actually improved.

Two colleagues reviewing printed performance charts and a report together, checking which numbers actually moved.

  1. Agree

    Agree the measure first

    Whichever outcome you picked, its baseline and review date are fixed in writing before the build starts. No moving goalposts, in either direction.

  2. Build

    Build in the measurement

    The placement carries its own measurement, so proving it worked is a query either of us can run, not a slide.

  3. Verify

    Bill only after it works

    Checked against the agreed baseline. If it did not move, the value invoice does not go out. That risk is ours, deliberately.

Agree a measure with usHow engagements are scoped

What is the DATS AI consulting method?

DATS is our five-step method for AI consulting

The method is called DATS. Every project uses some of its five stages, and you can start at any one of them.

A consultant mapping a plan onto a glass wall with sticky notes, the work behind the first two DATS stages.

Stage 01

Discover and diagnose

Map systems, find leverage, score risk.

4 to 6 weeksPlacement Diagnostic
Start with the Placement DiagnosticExecution Office, pilot to productionScope it on a free call

Does DILR work with small businesses?

We work with small businesses and large enterprises

The method is the same at any size. Only the size of the project changes.

Two colleagues greeting each other outside a London office building.

  • Small business

    Start on your own today

    Estate agents, clinics and practices that lose business to unanswered calls. An AI receptionist from Dilr Voice starts at $0.14 a minute with $10 of trial credits and no card.

    Try Dilr Voice free

  • Scaling company

    Prove one use of AI first

    A process that is visibly costing you and no capacity to research it. The Placement Diagnostic picks the one thing worth doing, and the do-not-do list saves you the rest.

    Placement Diagnostic, 4 to 6 weeks

  • Enterprise and regulated

    Run AI safely on your own hardware

    Healthcare and financial services that cannot send data to a hosted API. Governance designed against the EU AI Act and UK guidance, with Dilr Mira on-premise or air-gapped.

    Enterprise AI consulting

What AI problems does DILR fix?

We fix slow delivery, rising AI bills, failed pilots and lost knowledge

All six AI problems, with the evidenceTalk to us about yours

Which DILR product do I need?

We make two AI products, Dilr Voice and Cognibl

Dilr Voice answers and makes phone calls. Cognibl manages work done by people and AI agents. Both have public prices and you can start on your own.

Also from DILR

How does an AI receptionist handle a call?

Dilr Voice answers on the first ring, replies from your documents and logs the outcome

Four steps, each shown on a real Dilr Voice screen.

  1. 01

    The call is answered on the first ring

    Frontdesk answers each number around the clock. Recording, transcription and automatic lead creation are switched on per number, not per call.

    AI receptionist for small business
    Dilr Voice Frontdesk settings: business hours, greeting, webhooks, auto-create leads, recording and transcription.
  2. 02

    Dilr Voice answers from your own documents

    Knowledge bases hold your documents as vector chunks with semantic search, so the agent quotes your policy instead of guessing.

    RAG knowledge bases in Dilr Voice
    Dilr Voice knowledge base: four knowledge bases, seventeen documents, 284 vector chunks, 32.8K tokens indexed.
  3. 03

    Dilr Voice follows the caller's country rules

    Compliance is enforced from the destination number's country: quiet hours, the recording announcement and a do-not-call registry check, before the call connects.

    UK AI compliance changelog
    Dilr Voice compliance rules by country: quiet hours, recording requirement, DNC registry and applicable laws.
  4. 04

    The outcome is logged and acted on

    Duration, status, sentiment and the transcript are saved with the call. A post-call flow branches on sentiment and sends the follow-up email.

    Dilr Voice features and pricing
    A completed Dilr Voice call: 32 seconds, status completed, sentiment 60 percent.
    A Dilr Voice post-call flow branching on sentiment and sending an email.
Dilr Voice Frontdesk settings: business hours, greeting, webhooks, auto-create leads, recording and transcription.

Real Dilr Voice screens. Personal details cropped out.

How much does an AI receptionist cost?

An AI receptionist costs $0.14 a minute

Human answering services charge $1.38 to $5.00 a minute on their own price lists. We worked this out by dividing each plan's price by its included minutes.

  • Dilr Voice$0.14 / min
  • PATLive 5,000 minutes, cheapest human plan$1.38 / min
  • Ruby 50 minutes, priciest human plan$5.00 / min
Effective rate per included minute on each provider's published rate card: ruby.com pricing, patlive.com pricing. Dilr Voice also charges a monthly fee per phone number.

Seller expectations: Zoopla and YouGov via The Negotiator, November 2025. Phone access: NHS England, citing the GP Patient Survey 2023.

Start with $10 free creditDilr Voice features

Is Dilr Voice better than Vapi, Retell, Bland or Synthflow?

Dilr Voice fits best when you mix inbound and outbound calls under 15,000 minutes a month

Each page compares published prices and features. It also says when the other platform is the better choice.

Best AI voice agent in 2026, an honest comparisonAll voice AI comparisons

How do you manage work done by AI agents?

Cognibl manages work done by people and AI agents

A task can only be marked done when proof of the work is attached. The rule is the same for people and for agents.

Real Cognibl screens from a demo workspace.

The proof rule

  1. Task assignedTo a person or an agent, on the same board
  2. Work in progressSame statuses for people and agents
  3. Proof version attachedRun CSV, artefacts, screenshots, hashes
  4. DoneThe move is accepted

Without a proof version, the database refuses the move to done, for people and agents alike.

Illustrates the proof rule. Not live data.

Cognibl pricing

  • Personal$0for one person
  • Business$5per seat a month, no seat limit

Business adds roles, single sign-on, an audit log, shared context and a brand kit. Agents draw prepaid credit at a published rate per model. Source: cognibl.com/pricing, October 2026.

Start free on cognibl.comCognibl features and pricing
The London skyline at sunset, looking across the Thames to the Shard, the Gherkin and the towers of the City of London, where DILR.ai is based.

Where is DILR.ai based?

We are based in London

DILR.ai is registered in England as Dilr.ai Ltd, Companies House 16842656. Our working day overlaps with both New York and Mumbai. London is a centre for finance, healthcare and regulation, and we track its AI rules in a public UK AI compliance changelog.

Talk to the team in LondonAbout DILR.ai
Working days of New York, London and Mumbai on one UTC axisNew York 14:00 to 22:00 UTC. London 09:00 to 17:00 UTC. Mumbai 03:30 to 11:30 UTC. London shares 3 hours with New York and 2.5 hours with Mumbai.New YorkLondonMumbai00:0006:0012:0018:0024:00
A standard 09:00 to 17:00 day in winter time (EST, GMT, IST), in UTC. Shaded: hours London shares with each city.

What else do people ask?

Short answers to common questions about DILR.ai

What it does, which product fits, what it costs, and how compliance is handled.

Book a callRead the full DILR FAQ

  • DILR.ai is a London AI company that designs, deploys, and governs enterprise AI systems. It ships four product lines, Dilr Voice (AI voice agents for inbound and outbound calls), Dilr Mira (private clinical language models that run on your own hardware), Cognibl (work management where people and AI agents share one board and nothing reaches done without attached proof) and Dilr Academy (an AI tutor that builds interactive courses, licensed to universities and colleges), plus the DATS AI consulting system.

  • If phone calls are the bottleneck, start with Dilr Voice. If you are a university, college or training provider that wants courses built and taught rather than bought off a shelf, Dilr Academy. If clinical documents cannot leave your infrastructure, Dilr Mira. If the problem is that AI agents and people are working the same backlog with no record of what was actually proved, Cognibl. Not sure where AI fits at all? That is what the consulting practice exists for.

  • Both, deliberately. The products run on their own (each with its own pricing, detailed on its page), and the DATS consulting system exists for enterprises that need AI placed inside existing systems and governed properly. The consulting practice uses the same production experience the products are built on.

  • SMBs that need calls answered (estate agents, clinics), universities, colleges and training providers that want AI-built courses, and regulated enterprises (healthcare, financial services) that cannot send data to hosted APIs. If you are unsure where AI fits, the 4 to 6 week Placement Diagnostic maps it against your P&L.

  • Pricing is published per product, not quoted on request. Dilr Voice starts at $0.14 a minute with $10 of trial credits and no card, plus a monthly fee per phone number. Cognibl is free for one person and $5 per seat a month for teams, and Dilr Mira publishes its adapter under Apache-2.0 (the Qwen base model it runs on is licensed for non-commercial use). Dilr Academy is the one exception: it is licensed per institution and scoped on a call, because what a university buys is a course programme rather than a seat. Consulting starts with a free 30-minute consultation.

  • Yes. DILR works with businesses of every size, from a two-person office to a regulated bank. A small business can start self-serve the same day: Dilr Voice runs as an AI receptionist from $0.14 a minute with $10 of trial credits, no card and no contract. The consulting practice exists for the cases where the right placement is not obvious.

  • Governance is designed in stage 03 of DATS, not retrofitted after a pilot. DILR maps each placement against the EU AI Act and UK guidance and publishes a compliance changelogas the rules change. Dilr Voice applies per-country call compliance rules from the destination number's country, and Dilr Mira runs on-premise or air-gapped when documents cannot leave your infrastructure at all.

How do I get started?

Book a free 30‑minute AI consultation

Bring the process that costs you the most. We will tell you if AI can help, what it would take and what it would be worth. If the honest answer is no, we will tell you that.

Discuss your projectSend us a messageExplore our products
The City of London financial district lit at dusk, seen from above.